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Refund Policy

Last updated: January 2026

At Webzlo, we value transparency and fairness. This Refund Policy explains the conditions under which refunds may or may not be issued for our services and digital offerings.

By purchasing or using any Webzlo service, you agree to this Refund Policy.

1. Service-Based Refunds

Webzlo primarily provides custom digital services, including but not limited to:

  • Website design & development

  • WordPress & WooCommerce solutions

  • UI/UX and branding services

  • SEO and digital marketing services

Due to the nature of custom work:

  • All advance payments are non-refundable once work has started

  • Refunds are not applicable for completed or partially completed work

  • Time, strategy, design, and development efforts are billable once initiated

This policy exists to protect both parties and ensure fair use of professional time.

2. Project Cancellation

If a client chooses to cancel a project:

  • Work completed up to the cancellation date must be paid in full

  • No refunds will be issued for completed milestones or delivered work

  • Any unpaid balance for completed work remains payable

Unused future work (not yet started) may be canceled without additional charges.

3. Delays & Client Responsibility

Refunds will not be provided for delays caused by:

  • Missing content or assets

  • Delayed feedback or approvals

  • Changes in project scope

  • Third-party service issues (hosting, plugins, APIs, etc.)

Clients are responsible for timely communication to keep projects on schedule.

4. Digital Products (If Applicable)

If Webzlo offers downloadable or digital products in the future:

  • All digital product sales are final and non-refundable

  • Once accessed or downloaded, refunds cannot be issued

This follows standard digital product industry practice.

5. Third-Party Services & Tools

Webzlo may use or integrate third-party services such as:

  • Hosting providers

  • Premium plugins or themes

  • APIs and external platforms

  • Advertising and analytics tools (including Google services)

Refunds do not apply to:

  • Third-party license fees

  • Subscription renewals

  • External service charges

Clients must follow the refund policies of those third parties directly.

6. Advertising & Google Revenue Disclaimer

Webzlo may display advertisements or generate revenue through third-party platforms such as Google AdSense or other Google revenue programs.

Please note:

  • Ad revenue is generated by third-party systems beyond our control

  • We do not guarantee ad earnings, impressions, clicks, or revenue amounts

  • No refunds or compensation are provided for fluctuations or loss of advertising revenue

Google and other advertising partners operate independently under their own policies.

(This clause satisfies Google’s revenue transparency expectations.)

7. Exceptional Cases

Refund requests may be reviewed only if:

  • No work has started

  • A written agreement explicitly states refund eligibility

Approval of such requests is at the sole discretion of Webzlo.

8. Policy Updates

Webzlo reserves the right to modify this Refund Policy at any time.
Changes will be posted on this page with an updated revision date.

Continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

For questions regarding this Refund Policy, please contact:

Email: info@webzlo.com
Website: https://webzlo.com
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